FAQS
How can I place an order?
Once you have added the desired items to your cart, follow the instructions mentioned below:
ORDER AS A GUEST
- Click on the shopping cart and proceed to checkout
- Enter all the required information
- Choose the payment method
- Click ‘place order’
ORDER WITH FARAH ACCOUNT
- Log into your account
- Click on the shopping cart and proceed to checkout
- Enter all the required information
- Choose the payment method
- Click ‘place order’
Can I modify the order?
- Unfortunately, the order cannot be modified once the order has been placed.
What are the shipping charges?
Free shipping on orders above AED500 in the UAE. On all international orders, shipping is calculated at checkout
What payment options do I have?
- Stripe
- ApplePay
What If I forget my account password?
Visit our website
- Click on the forget password reset button.
- A password reset link will be sent on your registered email.
- Open your registered email and reset the new password.
Can i return my order after I have received it?
- We strictly do not accept any returns
As per the size guide, I am a size XS but I do not see the size available to select, can I place a custom order?
Yes, we take custom orders. Please note that (XXS, XS) and (XL, XXL) sizes are made-to-order with an estimated dispatch time of 7-10 business days. Once dispatched, please allow 2-3 business days for delivery.
